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The franchise nature of ADT can also mean that you’ll find a somewhat inconsistent level of customer service and support depending upon where you are based, and that can be frustrating when you are used to receiving good service, but move somewhere else, and suddenly have poor service. On the whole, though, most ADT franchises are very good with customers, and are committed to providing a high level of quality and value for everyone who contracts with them. It’s a DIY installation system, so you don’t have to take the time out of your busy life to wait for someone to come hook things up for you. Instead, you can just get the equipment and set everything up on your own. It’s great for people who are on a budget, and it’s also great for people who rent—You can take the equipment with you when you move, and won’t have to worry about being charged another installation fee for setting things up in your new location. If you choose SimpliSafe, you also won’t have to worry about canceling a contract and paying a high fee if you move to an area where a service provider doesn’t operate this system. You have to buy the equipment upfront, but that means you own it, and it reduces the monitoring costs every month. That can make things easier for anyone who’s on a monthly budget and don’t want to spend a lot of money on monitoring. You can pay as little as $15 to $25 a month for SimpliSafe monitoring, depending on whether mobile access is important to you. That’s about half of what you would pay with some of the other best home security systems, and it can be well worth it for budget conscious people who still want a good system. Read more about what our team found with Simplisafe here.

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Non emergency faults such as product replacements or testing is normally completed within 7 days whilst our 24/7 support line also provides remote diagnostic responses as well as expert advice that can help you rectify the issue yourself, without the need for an engineer. In the unlikely event that one of your security systems’ or products malfunction, are accidentally triggered, need replacing and/or require unexpected repairs, ProtectMyProperty. co. uk provide monitoring and maintenance options to help. This includes a 24/7 engineer support line and a four hour emergency response time for our team to service your home. Depending on your issue, you can expect expert advice and highly professional remote support via our helpline which is open around the clock. If the issue requires urgent attention, we will send an engineer to your home within four hours, or within the space of a week for non emergency repairs. We understand that our customers need a little extra reassurance when keeping their home secure. All of our services and products are covered by warranty which means that we carry out repairs and even replacements for faulty devices within this warranty period, as well as anything that is covered as part of your monthly maintenance fee. If you have an alarm, a security system or a product which is broken, outdated or faulty – yet falls outside the warranty period – simply call to check what maintenance and repair services are available to you via our 24/7 helpline. Should you require an engineer to come to your home, we can send one of our experienced team to the property to help and will make any additional charges clear during your call.